How can we help?

Help & FAQs

Getting Started

Do you service my area?

Cities that we keep clean:

San Clemente, Dana Point, San Juan Capistrano, Ladera Ranch, Mission Viejo, Aliso Viejo, Lake Forest, Laguna Niguel, Laguna Beach, Laguna Woods, Lake Forest, Santa Ana, and Newport Beach

What is included in a cleaning?

Germicidal Maids has a cleaning checklist for standard and deep cleanings that your cleaning professional will follow. You can provide us with additional notes specific to your home when you call, text, or email us to book.

 

The following extra services are available: Inside the fridge, inside the oven, green cleaning, basement, laundry, and inside cabinets.

See Checklist

How much will it cost?

Each home is different, call or text us at 949-359-3284 for a more precise quote. You can also fill out our booking form and we will get back to you with a quote based on what you have filled out.

How can I pay?

We accept Cash, Check, Venmo, Zelle, Cryptocurrency, and Credit Card for a small fee.

How do I book a house cleaning?

Call or text us at 949-359-3284 or email us at michael@germicidalmaids.com and we will respond quickly with an estimate and our schedule.

Pricing & Policies

Do you bring your own cleaning supplies, products and equipment?

We  provide all of the equipment and supplies necessary to clean your home, but if you would like us to use your supplies we would be happy to accommodate.

How soon can I get my home cleaned?

We can be available as soon as the same or next day. Feel free to call or text us at any time at 949-359-3284 and we will do our best to fit you into our schedule.

Can I get an invoice for my cleaning?

Yes! let us know if you need an invoice and we can provide you an electronic invoice for your cleaning via email.

Trust & Safety

Can I trust my cleaning professional?

Yes. All of our cleaning professionals are background checked, insured, bonded, and go through rigorous training before hiring.

Do the cleaning professionals go through a background check?

Yes, to ensure the safety of your home we make all of our cleaners go through a background check before going on the job.

What if something goes wrong or we are not happy with your service?

If you are unsatisfied with our service call or text us at 949-359-3284 and we will come back and make things right.

Is your company insured and bonded?

Yes, the safety of our clients and their homes are our top priority. To best ensure this we have a 300k dollar insurance policy to protect against property damage and a bond.